Refund policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return under the following conditions.
Returns
Items may be returned within 30 days of delivery.
To qualify for a return, items must:
- Be unused and in their original condition.
- Include the original packaging.
- Not be damaged due to misuse or improper handling.
Certain items, including customized products, gift cards, and clearance items, may not be eligible for return.
Refunds
Once your returned item has been received and inspected, we will notify you of the approval status.
Approved refunds will be issued to your original payment method. Processing times typically range from 5–10 business days, depending on your payment provider.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery. We will review the issue and provide an appropriate solution.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.